90 comments

  • Sumanth
    Verified Buyer

    Hi,

    I recently bought this theme.

    The problem is KiwiMarket :: Mega Menu is asking for a Update from Installed version:1.0.2 to
    Minimum required version:1.0.3 but unfortunately when i click on update it says successfully updated bug not updating. And i am not able to activate it unless its updated. What should i do? I would also like to know where should i ask general support related questions.

    Best Regards

  • Sumanth
    Verified Buyer

    Hi,

    I bought this theme recently, when i am trying to install recommended plugins KiwiMarket :: Mega Menu is asking for update when i click on update it goes to unpackaging screen and says update successful. but unfortunately when i am back to plugins screen KiwiMarket :: Mega Menu still ask for update. What should i do ? And on more thing is this the support form for after sale support or is there any other forum?

    Best Regards

    • kiarashi
      Author

      Hi Sumanth,

      It's a small issue that will be solved inside the latest update.

      You actually have the latest version of your download package. We made a small mistake by updating the version number inside the theme but forgot to update it also inside the plugin. That's why you still receive that message.

      You can contact us directly; there's a support email available that is visible if you visit our documentation but it only shows up if you're logged in.

      Let us know if you have any further questions.

      Kind regards,
      Kiarashi

      • Sumanth
        Verified Buyer

        Hi Kiarashi,

        Thanks for the quick response, I will wait for the update as I can not activate Mega Menu plugin until its updated. By the way you documentation page also shows 404 page not found.

        Best Regards

        • kiarashi
          Author

          Try this link: https://kiwi-market.com/documentation/
          It should work.

          Contact us with and share login credentials with admin rights. Then we'll fix your issue right away.
          Please don't send us your own admin login credentials. Instead create a new user.

          Kind regards,
          Kiarashi

          • Sumanth
            Verified Buyer

            Thanks Kiarashi, provided documentation link is working.

            I have also sent a email with credentials to fix the issue.

            Best Regards

    • kiarashi
      Author

      We haven't received your email yet with the login credentials.
      Another option is trying our contact form.

      • Sumanth
        Verified Buyer

        sent details via contact form.

  • JamesBeast
    Verified Buyer

    Is there a solution for when a user logs out that it won't go to the Wordpress Login page? Is there a way to redirect on log out?

    Thanks - I can;t say enough about how great this theme is and your support! 5*

  • yaricherchi7
    Verified Buyer

    Hi, I bought this fantastic theme, I also bought the extension for Elementor, I wanted to know some information, such as EDD plugins are used for the demo version (marketplace

    Do you have a roadmap? Are you going to update the theme by always adding new features?
    is the theme compatible with WordPress 5.0?

    • kiarashi
      Author

      Hi Yaricherchi7,

      Glad to hear you're happy with our theme!

      We don't exactly have a roadmap anymore that is regularly updated, but you can keep track of our latest progress here: http://theme-kiwi.com/progress/

      The following EDD plugins are active on the demo website:

      Easy Digital Downloads - Commissions
      Easy Digital Downloads - Cross-sell & Upsell
      Easy Digital Downloads - Frontend Submissions
      Easy Digital Downloads - PDF Invoices
      Easy Digital Downloads - Points and Rewards
      Easy Digital Downloads - Recommended Products
      Easy Digital Downloads - Reviews
      Easy Digital Downloads - Software Licensing
      Easy Digital Downloads - Wallet
      Easy Digital Downloads - Wish Lists
      EDD Sale Price

      And our own theme specific plugins:
      KiwiMarket :: Elements
      KiwiMarket :: Follow Users
      KiwiMarket :: Mega Menu
      KiwiMarket :: Search Filters
      KiwiMarket :: Visual Composer Addons

      These days, theme updates mainly consists of bug fixes or improvements. Minor features all fall under improvements. Real (or bigger) features are usually created inside plugins instead. We do this to keep the theme bloat free. If you have any suggestions, always feel free to share them with us. We're always open to new ideas.

      Yes, the theme is WP 5 compatible. We haven't seen any issues so far.

      Don't hesitate to let us know if there's anything else.

      Kind regards,
      Kiarashi

  • James
    Verified Buyer

    Hello Kirashi!

    I know you guys are working hard but I was wondering if there are still plans to implement the badge system?

    James

    • kiarashi
      Author

      Hi James,

      Yes, we still are working on it. :)
      The last two weeks work has halted on the badge plugin mainly due to other work, private life, and the time we spent on support.

      We started with creating the default levels (country, membership, authors, and affiliate)
      But along the way, we added more levels (followers, reviews, and wishlists) and we're still planning to add more.

      The remaining tasks are:
      - Include badges for more specific conditions such as weekly/monthly seller/author + exclusive/featured authors.
      - Include more hooks/filters for better flexibility and customizations in the future.

      December is always one of the busiest times for us but once that has passed, we can pick it up and finalize it.

      As always, don't hesitate to let us know if there's anything else!

      Kind regards,
      Kiarashi

  • James
    Verified Buyer

    Thanks Kiarashi - you and your team are amazing! Keep up the great work!

  • yaricherchi7
    Verified Buyer

    Hi Kiarashi, I would like to give you some suggestions for the next updates,
    1, remove the WordPress header when the user/author enters the website,
    2, enter the ability to change the style of the Elementor widgets, (I'd like to insert a 1px edge around the product with a shadow behind every single product, even color and size of the tests etc)

    For now only this, having a deeper integration for Elementor would be wonderful, I thank you for your attention, you created a beautiful theme, I hope to make some donation when I start earning, you deserve them all,

    • kiarashi
      Author

      Hi yaricherchi7,

      You're most welcome and thank you for your kind thoughts/words. We're really happy to read that you like the theme. ;)

      1. Do you perhaps mean the wpadminbar? If yes, we've added a function named custom_remove_admin_bar() inside the child theme that removes the wpadminbar for logged in users.

      2. We purposely left out advanced styling options inside the KiwiMarket theme. These types of styling is best done manually (less code) and inside a child theme. If you need help with this, just let us know.

      Kind regards,
      Kiarashi

  • digitalzoomria
    Verified Buyer

    HI,

    I really like the kiwi market theme and I have few question prior to making purchase.

    1. Does the theme works fine/would look good without the premium EDD extensions? (I like to sell my design templates and they won't be any authors other than me until I establish the business).

    2. Will I get update for the template all the time? Is there any limit on it? Bug fixes, 3rd party plugin, etc.

    3. Does the template comes with demo page?

    4. What are the minimum requirement to host the template? Other than Wordpress.

    • kiarashi
      Author

      Hi digitalzoomria,

      Thank you for the compliment!

      1. Yes, the theme will look just as good without (most) premium EDD extensions.
      2. Theme updates are always free. And as you might know, it's mostly about new features, bug fixes or improvements. Only third-party plugins that are EDD related are included in updates as well. All other third-party plugins falls under (paid) customizations.
      Theme (and plugin) updates are done through your WP Admin dashboard. In order to receive update notifications, you need to add your license key. See our documentation for more info.
      3. The theme comes with several demo content (such as pages, menus, settings, etc.)
      4. We recommend a minimal of php 5.6 or 7+.

      Our support is pretty good, so if you run into any issue, always feel free to contact us. We're here to help! Our Support email address can be found when visiting our documentation page.

      Kind regards,
      Kiarashi

  • Noor E Alam
    Verified Buyer

    Hello, very nice theme ui and features. I have an issue that is social media buttons (icons under the item details page beside demo link button) does not showing ? i set up from theme options panel but lo luck. Can you please assist me on this case?

    Thanks
    Noor

    • kiarashi
      Author

      Hi Noor,

      It depends a bit on your settings/setup.

      Have you activated the child theme? Inside the child theme's functions.php file, we've included a bit of code that displays the Easy Social Share buttons (third-party plugin) by default.

      You can also tweak the code to display other (free/premium) Social Media sharing WP plugins.
      If you need help with this, feel free to let us know.

      Kind regards,
      Kiarashi

  • Thomas Corte
    Verified Buyer

    Hi, I would like to add a search bar on the homepage with a background, as in your demo. How do I accomplish this? -Thanks

    • kiarashi
      Author

      Hi Thomas,

      It can be created with any page builder of your choice (e.g. Elementor or Visual Composer).
      All it requires is an extra row, heading text and a search widget. That's all. You can grab the image from our demo page if you wish to use it.

      If you need further help with this, do let us know.

      Kind regards,
      Kiarashi

  • Thomas Corte
    Verified Buyer

    Thanks! Should've been able to found that out by myself. One other question: How do I edit the text in the purchase block widget? For instance the standard license en extended license texts (Use by you or one client ... etc.) -Thanks

    • kiarashi
      Author

      You're most welcome!

      Please go to you child theme's functions.php file and search for "km_hook_purchase_variable_prices" and
      adjust the text to suit your needs. Please know that the price name ($price['name'] === 'Regular License') should match with the ones you're using yourself (either inside FES or EDD).

      Kind regards,
      Kiarashi

  • Noor E Alam
    Verified Buyer

    Hi, i see there is no remove/close iFrame button when i view demo. I also dont get it in theme options or any other place. Can you please help me to get a x button on demo page iframe ?

    Thanks
    Noor

    • kiarashi
      Author

      Hi Noor,

      Please feel free to contact us directly; we'd like to keep the comment section mostly for pre-sale questions. :)

      Your request can be done through (paid) customizations. But If you prefer to try it yourself, please let us know and we'll give you some advice.

      Kind regards,
      Kiarashi

      • Noor E Alam
        Verified Buyer

        Can't contact from the ccontact us, it says erros!!

        • kiarashi
          Author

          Our issue with the contact form has been fixed. Turns out it was related to our cache plugin (WP Rocket) and the recaptcha keys in the CF7 integration section.
          Before we looked into the issue, we've sent you an email. If you didn't received it, please let us know by replying here.

          Kind regards,
          Kiarashi

  • Paulo Gomes
    Non Buyer

    Hello when I registered I was going to receive a 10% discount, how do I get this discount

    • kiarashi
      Author

      Hi Paulo,

      We rarely give discounts. :)

      We also think you got confused with the information shared on our demo's registration page.
      The "10% discount" info is shown for exemplary purposes only.

      If you have any further questions, don't hesitate to let us know.

      Kind regards,
      Kiarashi

      • paulo
        Verified Buyer

        Hello thank you, I want to know what plugins that come in the theme, if all premium, and if it is the theme, I get the update of the theme vitacilio

        • kiarashi
          Author

          The KiwiMarket doesn't come with any premium plugins such as Visual Composer.
          However, the download package does include our own VC addons pack for those who have a copy of Visual Composer themselves.

          You can also use Elementor (a free page builder and something that we recommend over Visual Composer due to performance). There's a special Elementor widget pack that can be purchased on our website as well.

          What we also recommend lately, is to use Elementor (or any other page builder of your choice) and create landing pages by using the theme's widgets.

          Theme updates are always free.

          Kind regards,
          Kiarashi

          • paulo
            Verified Buyer

            Hi I bought the theme, but I can not install anything, I'm giving import error, I already configured the server correctly, I have hosting in vps, digital ocean + aguiscloud, someone can help me ... get this ero here ...

            [ERROR] Failed to import "Customer-Export-2018_09_16_12_04_55.csv.txt" (Mídia)

            The demo import has finished, but there were some import errors.
            More details about the errors can be found in this log file

          • paulo
            Verified Buyer

            Hello where can I edit this here LIVE PREVIEW
            https://kiwi-market.com/item/kiwimarket, where I find this option ...

          • kiarashi
            Author

            Hi Paulo,

            Just letting you know that we just replied to your email.
            We'd like to keep the comment area for pre-sale questions. :)

            Kind regards,
            Kiarashi

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